Frequently asked questions

Visit our "Packages" page and scroll down to purchase one of our two unique packages. Once your payment is processed through our secure portal, we will send you a confirmation email that you will reply to with the name and phone number of your student, their address, and any personalized note you want to include. We will then begin to create your care package. After your package is ready to be delivered, we will coordinate an exact time and place with your student and send you a confirmation email after delivery.

We calculate the price of each of our care packages by factoring in the cost of the goods you want to send with an additional cost of $20 for our service.

After your payment is processed by us, we estimate it will take us 3-5 hours to put your package together and 1 hour to coordinate the delivery with your student directly.

Send Love helps parents convey comfort and love to their students via care packages of multiple items that can be ordered through a single Miami-based vendor. Unlike ordering items from multiple vendors who run into delivery logistical issues, we offer immediacy and localization, as well as customization.